How Ordering Works

1. Browse & add to quote

Add the formulas and quantities you want to your quote list. No payment is taken at this stage — a quote is simply a request for pricing.

2. Send your enquiry

Include your destination country and whether the order is for personal or clinic use. It helps us quote shipping and any volume pricing accurately.

3. We confirm the details

You’ll receive firm pricing, shipping and lead time — usually within one business day.

4. Invoice & dispatch

Approve the quote, settle the invoice, and we prepare your order for dispatch. That’s it.

Questions on any step? Contact us and we’ll walk you through it.